F.A.Q.

"Welcome to our FAQ page, where we address your queries about our wholesale motor spare parts. We understand that navigating the spare parts industry can be complex, and here, we strive to provide clarity. Explore common questions about our products, ordering process, and services. If you don't find what you're looking for, feel free to contact our dedicated support team. At Xiu Boon Motor, transparency is key, and we're here to ensure your experience with us is as smooth as possible.

We primarily supply motorcycle parts for small cc motorcycles.

Through WhatsApp or phone calls, we suggest using WhatsApp. Due to the high volume of daily orders, we may not always have the time to assist you in checking stock availability, and it's possible that we might not be able to respond to your inquiries. We recommend that you place your order directly through WhatsApp, as it would be more convenient for us to prioritise processing orders, and checking stock availability may take additional time.

Cash payment / Bank transfer.

You can come to our store for pick-up, or call a runner/transportation company to pick up from our location. Alternatively, we can arrange for a transportation company to pick up from our store (Low Courier/Soon Hong/BeeList/Wafey/Amin Jaya/Bumimas).

Yes, you can call the runner or transportation company to track your order.

No, we only supply to the Sabah area and East Sarawak area.

No, we do not have samples.

Yes, it is best if you can send the photos or videos of samples for us to check forĀ  you.